Friday, December 6, 2019
Corporate Strategy Of One Of The Leading Hospitals Of Malaysia
Question: Discuss about the Corporate Strategy Of One Of The Leading Hospitals Of Malaysia. Answer: Introduction In todays highly competitive business world, the development and effective implementation of the Corporate Strategies is considered most important for the success of the business. Corporate Strategy can be considered as the overall scope a direction of the businesses for the achievement of the goals and objectives of the companies (Baker, 2014). Thus, it is the responsibility of the highermanagement of the companies to develop and implement corporate strategies. One important part in the aspect of corporate strategy is the development of mission, vision, goals and objectives of the companies. The main aim of this report is to analyze and evaluate various aspects of corporate strategy of one of the leading hospitals of Malaysia. For this reason, Gleneagles Kuala Lumpur is taken into consideration. Gleneagles Kuala Lumpur is considered as one of the major leading hospitals in Malaysia. Gleneagles provides different types of healthcare services and solutions under one roof (gleneagleskl .com.my, 2018). Different stages of the report provide some recommendations for increasing the effectiveness of the corporate strategies of Gleneagles Kuala Lumpur. Benefits of having a Mission, Vision, Aims and Objectives From the analysis of the corporate strategies of Gleneagles, it can be seen that the hospital some clear mission, vision, goals and objectives. The mission of Gleneagles is to create a difference in the life of the common people by providing excellent care and services for the patients (gleneagleskl.com.my, 2018). In addition, the core value of the hospital is involved with people, excellence and results. In this aspect, it needs to be mentioned that there are certain benefits to have a clear mission, vision, aims and objectives. In Gleneagles, the mission statement is considered as the statement of purpose and it works as a guide for the decision-making process of the hospital (gleneagleskl.com.my, 2018). Themanagement of Gleneagles develops strategies to achieve the mission of the company. The vision statement of Gleneagles adds specific direction for the achievement of the organizations values. Apart from mission and vision, Gleneagles becomes highly beneficial from the presence o f aims and objectives as they help the hospital in identifying the future state of affairs for organizations success. Apart from this, another major purpose for Gleneagles to develop aims and objectives is to measure the performance of the hospital in the long-run (gleneagleskl.com.my, 2018). Effectiveness of Strategies and Tactics From the above discussion, it can be seen that Gleneagles has some specific set of aims and objectives and it is important for the hospital to achieve these aims and objectives. For this reason, Gleneagles has developed and implemented some major corporate strategies for the achievement of the aims and objectives. The first corporate strategy of Gleneagles is to ensure excellence in treatment and care (Bryson, 2018). This strategy or tactic involves the reliable recognition and early treatment of different types of diseases. Under this, Gleneagles has also implemented the technique of reliable monitoring of patients for the identification of diseases and for the treatment of deteriorating patients. Another major corporate strategy of Gleneagles is the maintenance of organizational sustainability. Under this strategy, the hospital has adopted some major tactics. Gleneagles has been effectively maintaining and expanding their different range of clinical procedures for the betterment of the patients (Smith, 2013). Moreover, another important tactic used by Gleneagles is the increase in patient experience in comparison with the provided services. Apart from this, Gleneagles has complied with the regulations and policies of workplace safety for the elimination of work related injuries and illness for the staffs of the hospital. Moreover, themanagement of the hospital has developed and implemented several strategies related to environmental sustainability (Bryson, 2012). Thus, from the above discussion, it can be observed that the developed and implemented corporate strategies have integral role to play in the achievement of the aims and objectives of the hospital. Strategies of Organizational Culture and Power Balance in Decision-Making Process The above discussion talk about some specific set of objectives and tactics of Gleneagles. In this context, it needs to be mentioned that certain aspects have influence on the organizational decision-making process of Gleneagles and all these aspects are important aspects. Among all of them, two major aspects having influence on the decision-making process of Gleneagles are Organizational Culture and Power balance. The effects of these two aspects on the business of Gleneagles are discussed. Organizational culture is considered as one of the most important aspects for the success of the business and there is not any exception of this fact in case of Gleneagles. Organizational culture refers to a particular system of shared values, assumptions and beliefs that help in governing the behavior of organization people (Alvesson, 2012). Two types of organizational cultures can be seen within the business organizations; they are strong organizational culture and weak organizational culture. In Gleneagles, the presence of a strong organizational culture can be seen. It needs to be mentioned that the seniormanagement of Gleneagles is the organizational decision makers and the company seeks the participation of all of their employees in the decisions-making process (Alvesson Sveningsson, 2015). The presence of a strong organizational culture leads to a unitve as well as positive attitude of the employees of Gleneagles towards the business decisions. Apart from this, effective orga nizational culture establishes certain virtual regulations about what organizational people should do nor should not. This particular aspects limits the choices of the management team of Gleneagles for decision making (Hogan Coote, 2014). Thus, from the above discussion, it can be seen that organizational culture is the core of Gleneagles and has positive effect on the business decision-making process. The next important aspect is Power Balance in the organization that is connected with organizational structuring of Gleneagles. There needs to be the correct flow of power from the upper management to the employees to support the decision-making process (Clegg, 2013). In case of Gleneagles, it can be observed that power is flown in downward from the board of directors to the administration team. The board of directors of Gleneagles takes the important business decagons and gives power to the administration team to implement them. After that, the administration team takes various steps to implement them with the help of the junior subordinates and others (Emmers, 2012). Thus, from the above discussion, it can be seen that the power flow in a systematic and balanced manner in the hospital that provides great assistance in the decision-making process of Gleneagles. Recommended Strategic Changes for Improvement The recommended strategic changes are discussed below: It is recommended that Gleneagles needs to follow the strategic plan in the most scientific and logical manner. Due to this strategic change, the hospital is required to put more focus on achieving the mid-term goals of the business for making the way easy to chive the long-term goals and objectives (Mantere, Schildt Sillince, 2012). Gleneagles is advised to push their developed strategies close to the mission and vision of them. The large gap between the strategies and vision and mission can disrupt the strategic plan of the hospital. For this reason, Gleneagles is required to choose strategies that are closely related to the mission and vision of the organization. It is recommended to Gleneagles that they should follow the strategy of less is more philosophy for the development of strategic plan. It implies that it is hard to achieve too many goals at a time with the help of strategic plan. Thus, Gleneagles needs to prioritize their business goals so that sufficient resources and support is allocated to achieve them (Sujova Rajnoha, 2012). Most importantly, Gleneagles is required to be realistic while setting the goals and objective for the success and expansion of their business. For this reason, they should set realistic goals that can be achieved and can be measured. Recommendations on Strategic Leadership and Stakeholders Relationship The recommendations for the improvement of strategic leadership in Gleneagles are discussed below: The strategic leaders of Gleneagles are required to have a clear vision as this vision provides them with the idea of how the organization should achieve its core purposes. Thus, the leaders are required to be stay true to this vision. The strategic leaders are needed to be constantly informed and up to date about the industry Gleneagles is operating in and about its competitors (Schoemaker, Krupp Howland, 2013). It is recommended that the strategic leaders of Gleneagles should be able to create a mindset of innovation within the hospital so that they can think differently. The strategic leaders should know how to transform the ideas into specific action. In this process, the strategic leaders of Gleneagles are required to conduct various activities in the organization to invite new ideas for achieving the organizations goals and objectives (Carter Greer, 2013). For this reason, the strategic leaders of Gleneagles need to communicate these ideas with the employees in an effective manner. The recommendations for the improvement in stakeholders relationship in Gleneagles are discussed below: It is recommended that Gleneagles should build strong relationship with their various stakeholders from the beginning. For this reason, Gleneagles is required to share the vision, mission and strategies with the stakeholders on a regular interval (Wagner Mainardes, Alves Raposo, 2012). It is required for the strategic leaders of Gleneagles to involve their major stakeholders in the organizational decision-making process. In this way, the stakeholders feel themselves as a part of the decision-making process of the hospital. In order to improve relationship with the stakeholders, it is recommended that Gleneagles should organize frequent touch-base sessions to discuss and resolve various issues that the stakeholders are facing (Herremans, Nazari Mahmoudian, 2016). At the same time, it is recommended to the strategic leaders of Gleneagles to take necessary steps for resolving the raised issues related with the stakeholders. Conclusion From the above discussion, it can be seen that Gleneagles has specific mission and vision that provides the company with necessary direction for achieving goals and objectives. it can be sen that Gleneagles has developed certain strategies and tactics for achieving these goals and strategies. From the above discussion, it has been observed that organizational culture and power balance has important role to play in the decision-making process. 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